Business Transformation and Organisational Architecture
COURSE OVERVIEW
The organisational structure is one of the most important factors in the organisations productivity and success. However, this importance is not well understood in most of the Australian governmental and non-governmental organisations. By the end of this course, through several highly engaging workshops, participants will be able to demonstrate the importance of the business architecture. Participants will also have a good understanding of the steps involved in business transformation and building an agile and productive process structure.
The following questions are addressed in this course:
(1) What are the different types of work arrangements and organisational structures?
(2) What type of business structure is more productive?
(3) What are the existing business transformation methodologies and why most of the transformation projects fail?
(4) What are the required steps for a successful business transformation and process architecture?
Duration: 2 days
Delivery mode: Online
What you will receive:
- Comprehensive electronic course notes and exercises
- UNSW Canberra certificate of completion/attendance*
- Masters credit: UNSW Canberra allows students who have successfully completed a minimum of 12 days of approved professional education short courses to use those courses as credit in eligible postgraduate programs.
Affiliated courses:
Business Process Mapping & improvement (2 days)
Introduction to Business Excellence (2 days)
WHO SHOULD ATTEND
Anyone requiring improvement in their leadership skills, including, but not exclusive to;
Senior managers |
Risk analyst & risk managers |
Team leaders |
Sustainment and acquisition project managers |
Project and program managers |
Systems designers / engineers |
Business analysts |
Logistic managers |
Human resource managers |
Knowledge managers |
Capability managers |
Contract/Procurement managers |
Process managers / analysts |
Engineering managers |
Business managers |
Procurement officers |
Infrastructure Planners |
ERP managers / analysts |
COURSE OUTLINE
Division of work
Discussing work division and why it matters followed by two workshops to show our bias in business architecture and the result of this bias.
Role of customer values in process management
Discussing customer values followed by defining process, process diagram, process measures and P8 Model. There will be also a brief presentation on process map, policy and procedure documents. This section includes three workshops to demonstrate customer values and how to make a single process diagram and process measures.
Process-based structures vs traditional functional structures
Discussing process-based (also known as process-oriented) structure and its difference with traditional functional structure. This section includes a workshop to build a process-based structure.
Business transformation methods and steps
Discussing Business Process Re-engineering (BPR) and why most re-engineering projects fail. This is followed by a presentation on Business Process Rearrangement and Renaming (BPR2) followed by three BPR2 workshops.
PRESENTERS
Dr Ali Khosravi is a Senior Consultant at Excellencers Co. He has completed his PhD at Macquarie University, Sydney and has led more than 30 Business Improvement projects within a range of industries including health, education, telecommunication, construction, water and sewerage, power generation and distribution, food, automotive, oil drilling, and a two-billion-dollar oil refinery and petrochemical complex project where he was in charge of the whole feasibility study. His main fields of expertise include Business Excellence and Business Process / Performance Management. He has published articles in international journals such as Business Process Management Journal and Total Quality Management and Business Excellence Journal.
Dr Alireza Abbasi is Director of Postgraduate Studies and Coordinator of Project Management programs in the University of New South Wales (UNSW) at Canberra. He obtained his PhD in Project Management from the University of Sydney in 2012 before joining the School of Engineering and Information Technology (SEIT) at UNSW Canberra. He also holds a graduate certificate in University Learning and Teaching from UNSW Sydney. His research and teaching interests include project management, management science, information systems management and network science. He has written a book, three book chapters and over 60 technical journal and conference papers. Dr Abbasi has had several appointments and been involved in different projects in IT/Software, Oil, Education and R&D sectors. He is an active member of several professional bodies including Australian Institute of Project Management (AIPM), Project Management Institute (PMI), and Australian and New Zealand Academy of Management (ANZAM).
COURSE AVAILABILITY
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